Arizona State Urology: Howard Tay, MD, FACS at 6525 West Sack Drive #201 in Glendale, Arizona

Customer Reviews about Arizona State Urology: Howard Tay, MD, FACS

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  My visit to Dr. Tay was fantastic. The staff was very professional and, made me very comfortable. I had a very short wait time. My procedure went very well. Dr. Tay very professional yet, was conversational in so far as talking to me about me, keeping my mind busy while he performed my procedure and showed concern for my comfort level as well as keeping me informed on his progress. All my reading led me to believe that I would suffer some discomfort from the procedure I had, I have had none what so ever. I highly recommend Dr. Tay.
  June 26, 2017

  by Dennis Chesney
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  Always running behind on appointments. Dr. Tay is great, but the office like most Dr's office thinks that their time is the only time that matters. If you don't get taken back from the waiting room until 45 mins to 90 mins AFTER your appointment, and then wait another 30 mins for the Dr to come to the room, why have the appointment??? Just schedule them for the real times. Don't say 2:00 and see me at 3:30. Accountability is sorely lacking in medical offices. We deserve better. Furthermore they never seem to know why I am here for my appointments. They mostly seem lost and confused as if I am the one who is the professional guiding my client through an unknown process instead of them. My last appointment the receptionist didnt think I needed to see the dr and told me to leave. Then they called me and asked why I missed my appointment. Seriously? I just waited 1 hour for my appointment with the dr. The result? I never saw the dr. They took my blood pressure and scheduled another appointment to come back in 2 weeks for a test that was supposed to happen today, but they had failed to set it up. I would be out of work if I ran my buisness like this.
  January 10, 2017

  by Andrew Ernstrom

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About Arizona State Urology: Howard Tay, MD, FACS in Glendale